Dispatches messages over a public safety communication system, dispatches police and fire department units, receives messages, receives telephone calls and channels to proper department, learns and recognizes zones of City in order to dispatch closest police or fire personnel and equipment to render services as needed, and sends and receives all messages on computer and teletype system.

Maintains and gives out requested information to all public safety agencies, receives all complaints, assigns complaint numbers, dispatches patrol or fire units when needed, and dispatches all emergency type vehicles, ambulances, wreckers, and when directed, notifies all news media of any serious accidents or disasters.

Prepares and maintains related reports and maintains and updates all files and logs stored in Communication Center.

Maintains the security and confidentiality of all records and documents filed in the Communication Center.

Monitors facilities through on-site audio and visual devices.

Ensures all equipment is in working order by troubleshooting and seeing that necessary repairs are requested and provided.

Assists in coordinating shift schedules for the coming weeks and insures adequate staff coverage for the oncoming shift.

Responds to recall-to-duty at any time; work holidays, weekends, natural disasters, etc.

Performs typing tasks on the Computer Aided Dispatch (CAD) System and performs filing duties during assigned shift.

Disseminates necessary written material such as directives and bulletins.

Assures necessary operational information is communicated to the oncoming shift.

Insures good working relationships with member departments and courteous treatment of the general public by all shift members.

Essential Employees may be required to work during a declared or undeclared emergency.

Performs other related job duties as assigned.